What Does a Brand Strategy Consultant Actually Do?

Learn what a brand strategy consultant does, when to hire one and how strategic brand expertise can help growing businesses.

a person sitting in front of a computer screen
a laptop computer sitting on top of a wooden desk
a person sitting in front of a computer screen
a laptop computer sitting on top of a wooden desk

Introduction

A brand strategy consultant helps businesses define, refine and communicate what makes them valuable and different. For growing businesses, this can mean establishing clearer positioning, aligning leadership, strengthening messaging and ensuring the brand supports long-term commercial ambitions. But what does the work actually involve?

Content

What is a brand strategy consultant?

A brand strategy consultant is a specialist who works with businesses to develop the strategic foundations of their brand.

Rather than focusing primarily on visual design or promotional campaigns, their role is to understand the business, its audiences, competitive environment and ambitions.

They then translate that understanding into a clear brand strategy that can guide decisions, communications and customer experiences.

What does a brand strategy consultant help with?

The scope depends on the business, but commonly includes:

Brand discovery and assessment

Understanding the business's current positioning, market, customers, strengths and challenges.

This may involve leadership interviews, stakeholder discussions, customer insights and competitor analysis.

Brand positioning

Defining where the business sits in the market, what makes it meaningfully different and why customers should choose it.

Brand purpose and values

Clarifying what the business stands for and ensuring those principles are reflected in how it operates.

Brand messaging and narrative

Developing a consistent story that explains the business's value in language its audiences understand.

Strategic recommendations

Identifying how the brand should be brought to life across marketing, communications, leadership visibility and customer touchpoints.

When should a business hire a brand strategy consultant?

There are several situations where external strategic expertise can be particularly valuable. A business may be preparing for expansion, entering a new market, repositioning its services or experiencing rapid growth.

Alternatively, its leadership may recognise that the business has become difficult to explain, its marketing lacks consistency or its positioning no longer reflects its capabilities.

An external consultant can bring a fresh perspective and help leadership move beyond internal assumptions.

What's the difference between a brand consultant and a branding agency?

A brand strategy consultant typically focuses on strategic clarity, positioning and direction. A branding agency may provide a broader combination of strategy, visual identity, design and implementation services.

There can be considerable overlap, so the important question is not simply what a provider calls itself. It's whether its capabilities match the problem your business needs to solve.

If the challenge is unclear positioning, strategic work should take priority over changing visual assets.

What should you expect from a brand strategy engagement?

A well-structured engagement should provide more than a presentation filled with attractive language. It should give the business practical strategic direction.

Depending on the scope, that might include a positioning framework, audience definition, value proposition, brand narrative, messaging architecture and recommendations for implementation.

Most importantly, the strategy should be understood and usable by the people responsible for bringing it to life.

Is brand strategy worth investing in?

The value of brand strategy depends on the business's circumstances and how effectively the strategy is implemented.

For growing businesses, the potential benefits include stronger differentiation, clearer communications, better organisational alignment and a more consistent customer experience.

Brand strategy isn't a substitute for a strong product, capable leadership or effective operations.

But it can help those strengths become more clearly understood and valued.

Working with Ligare

Ligare is an Australian brand strategy and strategic communications consultancy working with ambitious, growing businesses and their leaders.

Our approach is grounded in the belief that brand is integral to long-term business success.

Through our Brand Strategy Intensive, we help businesses establish the clarity and strategic direction needed to communicate their value and support their next stage of growth.

Explore Ligare's Brand Strategy Intensive or get in touch to discuss your business's brand challenges.